Kamis, 16 April 2015

Tulisan 2

Do you agree that "The Customer is Always Right?" I dont agree about it, because he customer is not always right. In this case the customer is someone who needs the goods or services of the owner of an institution in which there is a worker. And the workers here is someone who usually obliged to do what the customers need. But, of the many workers often make mistakes and do things arbitrarily customer because he considers the customer is always right because he probably felt he had to spend money to ask well served. When customers do not know also that it is possible worker workers who are still in training and could not rule out the possibility that the new employee can be fired by his boss. So, customers can not always blame the seller or worker in any case because it is not necessarily the case for their mistakes. There are times when customers who often make mistakes but do not want to blame then blame others because they think "Customer is a King". 

It’s my experience being customer:
I have experience when i’m going to a beauty shop. I went with my friend. When I want to buy face powder and lipstick the store that I got a very friendly service. From many of the  brands I asked one by one what is the best brand. I am interested in the brand of Indonesia  "Make Over". I try several colors of lipstick and I asked color matches my lips. As well as with the powder I tried one at a time, which of the powder that is suitable for your skin type and the color of my skin. The seller is very patient in serving my question quite a lot. And finally I decided to buy a pink lipstick and powder suitable for my skin tone. A few months later I bought powder exhausted, and I decided to buy it again. I tried to look for the powder in another store, but by the time I came I got a very unfriendly service. Even when I asked them to answer with a curt and not show the slightest smile to its customers. I finally decided not to buy it because they do not get good service and I was looking for the powder being discharged.

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